Tuesday, November 5, 2013

There are currently no applications available for login DRM Webclient cannot connect to application.

Had tough time isloating the issue and resolving it. we were getting this error inspite of drm services and engines up and running. no issues with IIS, Database, DRM, windows etc but still drm web client would not connect.

At last was able to get it up and running with the below changes. I dont say this is the fix for the issue, but it might help if you are facing a similar problem.



  1.  Start IIS Manager
  2. Goto IIS->Application Pool->drm_pool
  3. Click Advanced properties and Click on Identity under Process Model section.
  4. Change the Built-in account from NetworkSerivce to LocalSystem. Click OK and go back to main interface (Application Pool)
  5. Recycle Application Pool (Click the recycly button on the right)
  6. Restart DRM Application. Now test if it works.

If above did not resolve then try these

  1. Create a new windows user. e.g. DRM_ADMIN (local system )
  2. add the user to Administrator group.
  3. click 

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