EPMCSS-00502: Failed to get group with identity

We know most of the time when we get an error, the message in the error has nothing to do with what caused it. this is one such example.

In my case, DRM failed to authenticate against LDAP with the following error.

Fix: The following fix worked in my case and i hope it works for you.

1. Goto Services
2. Select Foundation Services
3. Right Click and Select Properties
4. Click on Logon Tab

5. Change Log on as: to service account that has right privileges. In my case Local System should have worked but it did not.
6. Apply changes.
7. Restart Foundation Services.
8. Test DRM Application.


Good Luck. You'll need this.